Last updated: 1st, Feb, 2021.
Welcome to CostOffers ("we", "our", "us"). We are committed to privacy compliance and to earning our users' ("you", "your") trust.
To earn that trust, we aim to be transparent and ensure you understand our privacy practices including the information we collect, why we collect it, how it is used and your choices regarding your personal information.
If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please e-mail us at support@CostOffers.com.
Information we collect about you
You choose to give us certain information when using our services. This includes:
Contact details, such as your name, surname and email address, country of residence, and a password.
Customer Support: If you contact our customer service team, we may collect the information you give us during the interaction.
Other Partners: We may receive information about you, such as your contact details, from our partners who operate within the framework of surveys.
Device information: We collect information from and about the device(s) you use to access our services, including
hardware and software information such as IP address, device ID and type, device -specific settings and characteristics, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser;
information on your wireless and mobile network connection, like your service provider and signal strength.
Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you've been using, searches, referring webpage address).
Location (up to country level): We can identify the country you are located based on your IP address. Where we need to collect your precise location, we will request your consent.
To receive surveys: we will collect your year and month of birth, your gender, your postcode, your marital status, education, employment and income range.
Cash out details: including your PayPal ID, your PayPal address, your PayPal email, your cash out amount and date, your gift card cash out amount and date, your charity cash out amount and date.
We may collect some demographic data which may be special category data which is more sensitive. We will ask you to explicitly consent before we store any such data. You may withdraw your consent at any time, and we will delete any special category data that we hold. You may control these settings on your profile page or request us to do so.
If the personal information we hold about you is incorrect, please let us know.
You may decide not to provide your personal information to us. However, in that case, please note that we may not be able to fully provide you with all our services.
Cookies and similar technologies we use
Upon your first visit to CostOffers, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some CostOffers features or services may not function properly without cookies.
We will not sell, disclose or lease our member's personal information to any other entity, unless this information is required by a local Law Enforcement Agency.
Send information outside of your country
We use cloud based services for processing and storing your personal data. We currently use cloud based services based in the USA requiring an international transfer. When we send your personal information outside of your country, we have in place adequate safeguards to do so. This includes EU standard contract clauses approved by the European Commission or other suitable safeguard to permit personal information transfers from the United Kingdom and the European Economic Area to other countries.
You may request further information on the measures used for the international transfers.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.
Advertiser surveys - Advertisers have ability to run survey ad offers through CostOffers. If you complete one of those surveys, your responses go to the advertiser (not to
Information from our advertisers or publishers - the advertisers and publishers using our services may provide us with information they have separately collected about you (for example, whether you already have the app that is being advertised), so that we can improve the relevance of the ads we serve on their behalf (for example, by not showing you an ad for an app because you already have it).
User Profile and Password
If you register as a Publisher, you can update, correct, or delete your user information and email subscription preferences by going to the log in section of the CostOffers and consistent with the other policies and agreements governing your use of the CostOffers Site. Publisher registration information is accessible online only through the use of a password. To protect the confidentiality of your personal information as a Publisher, we recommend that you keep your password confidential.
The EU GDPR
Users Located in Europe
If you are located in Europe, please be advised of the following required by the GDPA:
CostOffers may provide the Service to Users located in Europe.
In its interaction with European Users of the Service, CostOffers is a Data Controller such that we are the organization which decides the purposes for which and the ways in which any personal data that we have collected is used.
You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services.
Our lawful reason for processing your personal information will be "legitimate interests". Under "legitimate interests" we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.
We will process your persona data in a lawful, fair and transparent manner on only for the legitimate purpose of being able to provide the Service.
We will only request, process and maintain personal information to the extent necessary to be able to provide the Service.
We will keep in such form that, and only for the duration that, permits identification of data subjects for no longer than necessary.
We will process personal information in such a manner that ensures appropriate security of the information, including protection against unauthorized processing and accidental loss.
We will have a DPO(data protection officer) in our company. A data protection officer (DPO) is a position within a corporation that acts as an independent advocate for the proper care and use of customer’s information. The role of a data protection officer was formally laid out by the European Union as part of its General Data Protection Regulation (GDPR). Under the regulation, all businesses that market goods or services to customers within the European Union and collect data as a result must appoint a data protection officer. The data protection officer keeps up on laws and practices around data protection, conducts privacy assessments internally, and ensures that all other matters of compliance pertaining to data are up-to-date. The appointment of a data protection officer (DPO) is one of the key requirements for companies conducting business in the EU, and the GDPR is obviously an important piece of legislation. The DPO is on the hook for making sure a company is in compliance with the aims of the GDPR and other relevant legislation. This includes setting defendable retention periods for personal data, authorizing specific workflows that allow data to be accessed, outlining how retained data is made anonymous and then monitoring all these systems to ensure they work to protect private customer data. For any details or any other request or anything you need help please contact our DPO via email at support@CostOffers.com.
For California Users only
CCPA(Law in California)
CCPA, or the California’s Consumer Privacy Act, is a law applying to for-profit entities that do business in California and have a role in determining the means and purposes of the processing of personal information. Please note that may aspects of CCPA are still being modified; CostOffers will update this page as more decisions are introduced.
1) Right to know what personal information data is being collected and to see this data up to twice a year.
2) Right to know the categories of the sources of this information.
3) Right to know the purposes for which it is collected, used, or sold.
4) Right to know the categories of 3rd parties to whom the data is sold.
5) Right to request deletion of personal information collected from the consumer.
6) Right to know the categories of information that the company collects and categories of information and the identities of 3rd parties to which the information is sold or disclosed.
7) Right to opt out of the sale of her personal information by the business, without being discriminated against by the business for exercising this right.
8) Right to sue if personal data is accessed by unauthorized persons or stolen as a result of the company’s failure to have reasonable security procedures and practices; allowable damages may range between $100 and $750 per person per incident, or actual damages, whichever is greater.
CostOffers may refuse the right to deletion where personal information is needed to:
1) Complete a transaction; provide goods or services reasonably anticipated for ongoing relationship with the Consumer; or perform contract between the Business and the Consumer
2) Detect security incidents or other illegal activity
3) Debug and repair errors to existing functionality
4) Exercise free speech or other right provided by law
5) Comply with the California Electronic Communications Privacy Act or other legal obligation6) Research in the public interest
7) Enable internal uses aligned with Consumer expectations or compatible with the context in which the * Consumer provided the information (e.g., trend forecasting, audit logs)
Requests for deletion from end-users will be forwarded to the merchant for their direct action.
CostOffers collects the following categories of information, defined by CCPA as Personal Information:
Identifiers such as a real name, alias (CostOffers username), address, unique personal identifier (CostOffers account code), tax identification number, online identifier Internet Protocol address, email address.
Any additional questions related to CostOffers and California’s Consumer Privacy Act may be directed to support@CostOffers.com.
Personal data retention
As a general matter, we retain your personal data for as long as necessary to provide our services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you are a CostOffers advertiser, member or publisher, we retain your information as long as your account is active and for as long as necessary for legal or operational purposes, such as auditing, corporate record-keeping, compliance, or accounting, after its closure.
CostOffers is based in UK and has service providers in other countries, and your personal information may be transferred to UK or other locations outside of your state, province, country,only authorized people can acess our data center.
Exercising your rights as a data subject
As a data subject covered by the GDPR, you have certain rights about the personal data that data controllers hold about you, including the right of access, right to request correction, right to be forgotten (i.e., deletion), and right to object to processing (including profiling for online ad targeting).
Emails and other information submitted for support purposes will only be used for support purposes; depending on the circumstances, this may require us to share your information
with the advertiser and publisher whose advertisement and app are involved.
Changes to this Policy
If you have any questions or concerns regarding our privacy policies, please send us a message to support@CostOffers.com.